How to fix: Clash of Clans crashes or doesn't load (Android)

How to fix: Clash of Clans crashes or doesn’t load (Android)

The new version was out a couple of hours ago and seems like there are many Clashers cannot load Clash of Clans or it keeps crashing while running. In this small tutorial, I will show you how to fix this awkward problem.

clash-of-clans-crashes

Firstly, you need to sure that you are using the official version of Clash of Clans which is from Google Play Store. If you are not, please download a new one.

Secondly, here is the minimum specifications to run this game:

  1. Android OS 4.0.3 or later version.
  2. 0.5 GB of RAM (strong recommend 1GB or more).
  3. 800×480 of screen resolution.

Then follow these steps, one of them can help you fix these problem:

  • Restart your phone by pressing then holding the Power button, then choose Restart.
  • Remove your current game then re-install it.
  • Ensure your device is not full by going to Setting ~> Storage. You need at least 50MB free for playing Clash of Clans.
  • Log out your Google and Facebook accounts then log back in.
  • Be sure that your Date/Time settings and Time Zone are correct.
  • Try an alternate connection method.
  • If you can’t visit this page, it means your connection is blocked some ports, you cannot play this game: http://portquiz.net:9339/
  • If you still can’t play, contact the Supercell supports directly at [email protected]

If you have any other step to fix these problems, please comment! Thank you so much!